dina4dPrivacy Policy

This page describes what we collect when you use dina4d and how we keep that data protected. When you create an account, make a deposit via DANAe-walletmobile bankinglocal paymentonline paymente-walletor bank virtual accounts, or withdraw funds, we collect information necessary to verify your identity and process your transaction.

We undertake to keep your personal information confidential and to use it only for the purposes outlined here. We do not sell your data to advertisers or marketing firms. We do not share your information with third parties except where necessary to process your payments, verify your account, or comply with law enforcement requests in supported jurisdictions.

Our servers may be located outside your region. Data stored on dina4d servers is encrypted and accessible only to authorized staff. This policy applies to all users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported areas in Indonesia where we operate.

Details

What We Collect on dina4d

We collect information in three categories. First, identity information: your full legal name, date of birth, national ID number or passport number, and a photo of your ID or passport. We require this for account verification before you can withdraw funds or access new-member offers.

Second, contact information: your email address and phone number. We use these to send account notifications, payment confirmations, and security alerts. Third, payment and transaction data: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your bank account details or e-wallet ID, deposit and withdrawal amounts, and transaction timestamps. We collect this to process your deposits and withdrawals and to prevent fraud.

We also collect behavioral data: your login times, games you access, bets you place, and account balance history. This data helps us identify suspicious activity and improve our platform performance. We do not record video or audio from your device.

How We Use Your Data on dina4d

We use your identity information to verify your account and confirm you are eligible to access dina4d in your jurisdiction. We use your contact details to send login notifications, payment confirmations, and support responses. We use transaction data to process deposits and withdrawals, detect fraud, and maintain records for audit purposes.

We use behavioral data to identify suspicious account activity—for example, multiple logins from different countries in seconds, or deposits from an unregistered payment method. We analyze game access patterns to improve our platform and identify technical issues.

We do not use your data to build marketing profiles or sell to third parties. We do not send you advertising from unrelated services. We may contact you about promotions on dina4d only if you have opted in to promotional emails in your account settings.

Third-Party Processors and Data Locations

We use third-party payment processors to handle your deposits and withdrawals. When you deposit via mobile banking, local payment, or another e-wallet, or transfer to a online payment, e-wallet, mobile banking, or local payment virtual account, the payment provider receives your account details and transaction amount. These processors are contractually bound to use your data only for payment processing and fraud prevention.

Our servers are located outside Indonesia. Your data is stored on encrypted servers in multiple geographic regions for redundancy. Data transmission between your device and our servers uses standard HTTPS encryption. We do not transfer your data across borders except to store encrypted backups for security purposes.

dina4d encrypts all personal data at rest and in transit. Your identity documents are stored separately from your account login credentials.

Cookies and Tracking

We use cookies to keep you logged in between sessions and to remember your language preference. We use session cookies that expire when you close your browser, and persistent cookies that may last for 12 months. You can disable cookies in your browser settings, but this may prevent dina4d from functioning normally.

We do not use third-party cookies for tracking or profiling. We do not allow external ad networks to place tracking pixels on dina4d. Analytics data we collect is anonymized and does not identify you personally.

Policy

Your Rights on dina4d

You have the right to access your personal data. You can download your account information, transaction history, and identity documents through your dina4d account settings. You can request correction of inaccurate information. You can request deletion of your account and associated data, subject to our retention obligations for fraud prevention and legal compliance.

You have the right to object to promotional emails. You can disable promotional communications in your account settings at any time. You have the right to withdraw consent for data processing, though this may prevent you from using dina4d.

Data Retention and Account Closure

We retain your identity documents and transaction records for a minimum of seven years. We may retain them longer if required by local law. When you close your account, your personal information remains on file to prevent re-registration fraud. Encrypted backups of your account data may persist for up to 90 days for disaster-recovery purposes.

We retain behavioral and login data for 12 months. We delete this data automatically unless we detect ongoing suspicious activity on your account.

Updates to This Policy and Support

We may update this policy at any time. We notify users of material changes by email or by posting a prominent notice on dina4d. Continued use of the platform after an update constitutes acceptance of the revised policy. If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via live chat or email at the address provided in your account settings.

Our privacy practices comply with local data-protection law in the jurisdictions where we operate. This policy is governed by the jurisdiction in which dina4d operates.